Online e-safety useful links and information
Online Safety Practice Recommendations for Education Settings
Policies and Practice
- Online Safety must not be viewed by schools/settings as just an ICT Issue - it is a safeguarding issue for all staff to be aware of as safeguarding is everyone's responsibility. Schools/settings should be aiming to "Protect them whilst they are in our care and educate them for when they are not".
- The school/settings safeguarding approaches will need to consider a range of online safety concerns inducing (but not limited to) child sexual exploitation, bullying including online bullying, radicalisation and sexting.
- Leaders and managers must have strategic oversight and awareness of online Safety practice and issues within the school.
- All schools/settings should have an online safety policy and a designated online safety lead/officer/coordinator or group/committee. If possible they should be (or include) the Designated Safeguarding Lead (DSL) as online safety is a safeguarding/child protection issue. This person/group should have an enhanced level of training and act as a central point of contact.
- Stakeholder (including children, parents and staff) should be involved in the development and implementation of the online safety policy to help develop awareness and ownership.
- Schools/settings should consider and be aware of external issues that could be brought on site e.g. online bullying, sexting etc. and should have appropriate policies and procures in place to respond to these issues.
- All schools/settings should ensure there is protection for staff and children – Acceptable Use Policies for staff and pupils in place (signed by all, including parents/carers).
- Schools/settings should consider adding a section in the Home School/setting agreement to encourage safe and appropriate behaviour by all members of the community.
- There should be support in schools/settings for all staff and children when dealing with an online safety concern, including a clear reporting procedure.
Infrastructure and Technology
- Schools/settings should take all reasonable precautions to ensure that online access is safe and secure, including appropriate supervision, risk assessments and implementing filtering and monitoring as appropriate to their community's needs. However the advent of 3G/4G and 'mobile internet' on devices means that school filters etc. can be bypassed so online safety education must be implemented and filtering cannot be relied upon alone.
- All schools/setting MUST consider data security and their statutory obligations – storage, transport, encryption etc. and have a policy around use of images (including obtaining parental consent for images to be used). Please access the Information Governance content for advice and support regarding data protection and information governance.
- Children and staff should be made aware of appropriate steps to take to ensure the safety and security of school/setting systems e.g. passwords (for all but the youngest of users), screenlocks etc.
Education and Training
- All staff (whether paid or voluntary) should receive up-to-date and appropriate Online Safety training – either separately or as part of Child Protection/Safeguarding training on a regular (annual) basis which gives clear guidance regarding safe and appropriate behaviour and communication.
- All members of staff need to be engaged in delivering an embedded and progressive online safety curriculum to empower children to build online resilience:
- The Byron Review made it clear that: "in a good school, all staff will have a role with regard to e-safety, whether that be a teaching assistant or classroom teacher in a supervisory/awareness role, the ICT coordinator as the e-Safety coordinator, or school leaders who will have an awareness of the need for e-safety at a strategic level. e-Safety and media literacy should be embedded across teaching and learning, not "bolted on".
- Schools who "do e-safety" as a one of events or lessons are not fulfilling their requirements. Online safety should be taught across the curriculum and embedded across all subjects.
- Online safety education should be ongoing throughout the curriculum from the moment children begin to use technology e.g. early years and cannot be taught as a one off lesson or assembly or in isolation.
- Online safety education must take into account the different needs and abilities of all members of the school community and differentiate accordingly - a 'one size fits all' approach is unlikely to be successful with the most vulnerable and at risk students.
- Online safety education should involve and engage with the home so parents/carers etc. should be involved with the policy development. Schools/settings should engage with parents through a variety of opportunities to ensure online safety messages are consistent. Additional information regarding this can be found here
Standards and Inspection
- The Governing Body/Proprietor should be aware and engaged with the online safety agenda and ideally a Governor or Board/Trust member (as appropriate) should have lead responsibility for online safety. The Governors/Trust role as a 'critical friend' is crucial to ensuring that schools/settings are able to manage risk effectively in this area.
- All schools/settings should maintain an online safety incident log which can be used to inform and shape policies and practice.
- Schools/settings should monitor and audit their online safety work regularly and strive to achieve outstanding online safety practice.
National Agencies, Charities and Support
- Child Exploitation and Online Protection centre - report concerns to CEOP via the "Click CEOP" button
- Virtual Global Taskforce - making the internet safer for children
- Think U Know - advice for parents, teachers and young people and teaching resources
- Internet Watch Foundation - report illegal content online
- Childnet International – guidance for parents, teachers, children and young people
- UK Safer Internet Centre - e-safety tips and resources
- NSPCC Online Safety – NSPCC Online Safety advice
- Action Fraud - report consumer and online fraud
- The Marie Collins Foundation - helping children who are abused online
- The Lucy Faithfull Foundation - Advice, self-help and educational programmes about online abuse
- Digital Stalking - victims of online stalker advice.
- The Samaritans - Supporting Schools - support for young people in schools including giving talksto schools and teaching resources
- Papyrus - prevention of young suicide
- Young Minds - improving the emotional well-being of children and young people.
- Parent Port - report inappropriate content (on and offline)
- Childline - NSPCC Childline Service
- Professional Online Safety Helpline: www.saferinternet.org.uk/helpline firstname.lastname@example.org 0844 381 4772
- Revenge Porn Helpline (NB if the person is under 18 please report to CEOP/Kent Police)
- Stop Online Abuse – Report online Sexism, homophobia, biphobia and transphobia
- Anti-Bullying Alliance
- Read Kent County Council's e-Safety Officer's blog
Useful links for schools and educational settings
- "Sexting in schools: advice and support around self-generated images: What to do and how to handle it"
- Diigo - the most up-to-date collection of useful links on all aspects of e-Safety collected by the e-Safety Officer on Diigo
- 360 safe self review tool - interactive tool from the SWGfL to help schools to review their e-Safety provision and to develop an action plan for improvements
- BBC WebWise - information and resources for parents/staff
- Professionals Online Safety Helpline - helpline for professionals who work with children and young people in the UK, specifically tackling the issues with e-safety
- A platform for good
- Ofcom – OFCOM frequently post research into online safety
- EU Kids Online – Research
Useful links to share with parents and carers
- Think U Know: parents/carers guide to the internet
- Get Safe Online - advice and guidance about online safety
- NSPCC Online Safety - NSPCC Online Safety advice
- Net Aware - NSPCC reviews of 50+ popular apps/games
- Internet Matters – Information from BT, Sky, Talk Talk and Virgin
- The Parent Zone - guidance for parents and professionals working with families
- Parent Info - Excellent resource to include on school/setting websites
- UK Safer Internet Centre Parents guide to new technology - links and tips about popular devices
- UK Safer Internet Centre Parents guide to parental controls
- Digital Parenting Magazine - Issue 1 (2011)
- Digital Parenting Magazine - Issue 2 (2012)
- Digital Parenting Magazine - Issue 3 (2014)
- Digital Parenting Magazine - Issue 4 (2015)
- Digital Parenting Magazine - Issue 5 (2016)
- Yahoo Safety Tips
- Google Good to Know - includes family safety
- Microsoft UK Safety and Security Centre
- Click CEOP Browser Safety Tools - download the click CEOP button onto web browsers
- Common Sense Media - American site which reviews websites, games etc with age suitability
- Parent Port - Site for parents to report inappropriate content (on and offline)
- How Computers Work
- Go On - free online learning course about basic internet skills and safety
- NetLingo - common online acronyms and text speak e.g. LOL, POS
- Connect Safely - includes parents guides to Facebook etc
- Barnardo's Be Safe guide for parents/children about sexual exploitation
- Barnado's information on child sexual exploitation
- Staying safe online: parental controls on broadband (With thanks to Choose)
- Childnet free downloadable leaflets for parents/carers, children, young people and professionals - including gaming, music, film & TV
- Family Online Safety Institute (FOSI)
- Parents Protect – Lucy Faithfull Foundation
- Ask About Games - advice on computer gaming and parental controls
- Pegi - information about games rating
- Carphone Warehouse: guide to mobile web safety
- EE Digital Living resources - for schools and parents/carers
- Vodaphone Safety - Advice from Vodaphone
- O2 Child Protection Information
e-Safety resources from Other Authorities/Grids
These links will include useful template policies and documents for education settings.
- South West Grid For Learning
- SWGfL's Digital Literacy Scheme of Work - covers Foundation to KS4/5 and mapped to national curriculum
- Northern Grid
- Hertfordshire Grid for Learning
- London Grid for Learning
- Plymouth City Council: Online safety: A toolkit for early years settings
Suggestions for Online Safety Information on School/Setting Websites
It is highly recommended that schools/settings use their official websites as a communication channel to support parents/carers and children in understanding more about online safety. Some suggestions to help schools and settings achieve this are:
- Ensure that the Click CEOP button is clearly visible on the website (ideally on the main home page as well as in e-Safety or safeguarding areas).
- Having a specific Online Safety/e-Safety section for parents with accurate and up-to-date information, signposting to other agencies for support within the home.
- Having a specific Online Safety/e-Safety section for children with accurate and up-to-date information and include reporting processes where appropriate.
- Have clear links to sites for support e.g. Internet Watch Foundation, Think U Know, NSPCC and ChildLine and also identify the school reporting mechanisms (e.g. named member of staff).
- Including an up-to-date online safety/e-Safety policy (updated within the past year) with links to supporting resources e.g. Acceptable Use Policies, consent forms etc
- Highlighting online safety within other areas of the website e.g. safeguarding, anti-bullying, behaviour, school newsletters etc.
- Including a clear outline of the schools approach to online safeguarding and should list a named contact person (e.g. the DSL) for parents/carers, staff and children.
- Ensuing that content is appropriate (e.g. not scaremongering), adapted to the needs of the school community (e.g. not generic and just copied and pasted from other sites) and up-to-date.
Suggestions for Protecting Professionals Online
All staff should know what their school/setting believes to be safe and appropriate online behaviour. Safeguarding leads should ensure that all staff:
- Read your school/settings Acceptable Use Policy and Online Safety/e-Safety policy and understand the expectations and practice.
- Are familiarised with your school/settings policies and procedures regarding safe classroom practice.
- Understand and can follow the school/setting guidance for reporting and recording Online Safety incidents or disclosures.
- Access quality and up-to-date online safety training on a regular basis.
All schools/settings should have a clear policy regarding staff contact outside of school/setting with children and parents/carers and should ensure that this communication is always transparent and open to scrutiny. Safeguarding leads should ensure that all staff:
- Do not use or give out personal contact details to children or parents/carers (e.g. email addresses or mobile numbers) for professional purposes.
- Ensure that all communication with pupils/families and colleagues is professional and via official school/setting communications e.g. school/setting provided emails/numbers to protect both staff and pupils.
- Understand that it is recommended that staff do not accept friends requests/IM conversations etc. from pupils or parents (past or present). If there is a pre-existing relationship then this should be discussed with a member of the management or senior leadership team.
- Are aware that civil, legal or disciplinary action can be taken against staff if they are found to have brought the profession or institution into disrepute, or if something is felt to have undermined confidence in professional abilities.
Safeguarding leads should encourage all staff to consider:
- The appropriateness of information and content that they post online and the need to discuss online expectations and behaviour with friends and colleagues.
- Their personal use of the internet carefully (but not banning them from doing so) and the need to make sure any Social Networking sites etc. are set to private (check frequently).
- That no matter what privacy settings are used, anything posted online can become public and permanent and be misinterpreted and used without their knowledge or consent.
- How they can protect their passwords and understand and manage your digital reputation.
Schools should ensure that all members of staff are aware of how to report concerns:
- If they or another member of staff is affected by cyberbullying, they should inform the Headteacher/line manager and follow guidance to report the abuse given by the website (if appropriate). The Kent e-Safety officer, teaching unions and the Professional Online Safety Helpline may also be able to offer support.
- All staff should be made aware of the internal and external reporting mechanism regarding online safety concerns.
- All staff should be made aware of the school whistleblowing policy.
Please note that this list is not exhaustive and content will be updated regularly. If you think a useful site or fantastic online safety/e-Safety resource is missing or if a link is broken then please contact the e-Safety Officer: email@example.com
These links will take you outside of the Website. We make reasonable efforts to make sure the content available on linked websites is not defamatory or offensive. Inclusion of any link does not imply endorsement or approval by KCC of the linked website, its operator or its content nor is KCC responsible for the content of any website or web page outside of the Website.