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From the 1 September 2018 The Education People will be providing certain education services on behalf of Kent County Council, as well as traded services.

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The services going into the company are:

  • Early Years and Childcare
  • Education Safeguarding
  • Governor Services
  • Inclusion Support
  • Outdoor Education
  • Professional Development
  • School Improvement
  • Schools Financial Services (SFS)
  • Skills and Employability

For more information on any of the services above or the company generally please visit The Education People’s website

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If you have any issues or complaints regarding The Education People you should first contact The Education People and follow their complaints procedure, details of which can be found on their website

Only once you have followed The Education People’s complaints procedure to conclusion and are dissatisfied with the outcome can you apply to the council for resolution using the online form

Once your complaint has been received, Kent County Council staff will liaise with The Education People to confirm the complaint has been addressed under their procedure and, if so, forward it to the Partnership Operations Board of the contract who will then review the complaint and respond within 6 weeks.

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If you would like to submit other feedback, please use the online form