The Canterbury Safe Haven
29 May 2025
Introducing you to The Canterbury Safe Haven - crisis alternative mental health service for adults aged 18+ in the Canterbury area.
We offer a non-clinical, compassionate, and non-judgemental space for individuals experiencing emotional distress, and we would like to invite you to partner with us in supporting your clients.
Our service is designed to provide a safe, supportive environment for individuals in crisis, where they can receive immediate emotional support and access further services or community resources.
Key features of The Canterbury Safe Haven:
- Open 6pm to 11pm daily - we offer evening support seven days a week, 365 days a year, including bank holidays.
- Non-clinical, non-judgemental support - our focus is on providing emotional support, not clinical care, in a welcoming and understanding environment.
- Virtual support - for those unable to attend in person, we offer a virtual service, ensuring accessibility for all.
- Community connections - we assist clients in connecting to further mental health services or community resources as appropriate.
- Easy referral process - we accept both drop-ins and professional referrals. No need for clients to be registered with a mental health service to access support.
- How to refer - we encourage you to refer clients directly or suggest they drop in to access support. Our service is open to anyone aged 18+, and we are committed to providing a safe space for individuals regardless of their background or current engagement with mental health services.
Professional partnerships and presentations
We are always open to collaborating with mental health professionals and other service providers. If you would like to learn more about our service, we would be happy to arrange a presentation for your team or invite you to visit us at The Canterbury Safe Haven.
Important update
Please note that we have recently updated our address, and our services are now available exclusively to individuals aged 18+. Kindly ensure any materials you have on display are current.
Please find promotional materials for the Haven for you to print at your leisure:
- Canterbury Safe Haven A4 poster (PDF, 834.6 KB)
- Canterbury Safe Haven A5 flyer (PDF, 442.4 KB)
- Canterbury Safe Haven contact card (PDF, 79.3 KB)
You can learn more about The Canterbury Safe Haven on our website