Managing staff allegations

County Local Authority Designated Officer (LADO) Services

The County LADO Service deals with allegations against staff who work with children either in education or the wider children's workforce. If you need to speak to the LADO Service regarding an allegation against a member of staff please contact on the Contact and Referral Officers or complete a referral form. Your details will be taken and passed to the LADO on duty. The same LADO will support you through the process until the matter has been resolved.

Referral Forms

• Referral Form for Professionals
• Referral Form for Parents and Carers

LADO Contact Details

County LADO Service: 03000 41 08 88
Email: kentchildrenslado@kent.gov.uk

If a call is urgent i.e. a child is in immediate danger and requires safeguarding, call 03000 41 11 11.

If a call is urgent and outside of office house call 03000 41 91 91.

LADO Feedback Form

The LADO feedback form is for all professionals and parents and carers who use the LADO service and wish to provide feedback.

Allegations relating to the wider children's workforce (Local Authority Designated Officer)

• Protocol for managing allegations against the wider children's workforce (DOC, 334.5 KB) (2019)
• Allegation record and outcome form for the wider workforce (DOCX, 20.4 KB)
• Do's and Don'ts re allegations (DOCX, 17.1 KB)
• Guidance for investigation reports under allegation management (DOC, 138.0 KB)
• LADO contact details (PDF, 129.1 KB)

Kent Guidance for Schools and Settings

• Safeguarding procedures for managing allegations against staff (DOC, 213.5 KB)
• Allegation record and outcome form (DOCX, 20.4 KB)
• LADO contact details (PDF, 129.1 KB)

National Guidance

• DfE guidance: dealing with allegations of abuse against school staff
• A guide for staff and volunteers who are facing an allegation of abuse (PDF, 147.3 KB)
• Guidance for safer working practice for adults who work with children and young people in education (PDF, 592.7 KB)