School crossing patrol
School crossing patrols (SCP) are provided at, or near, schools to assist pedestrians with crossing the road in the mornings and afternoons during the school term. School crossing patrols are not provided for any controlled crossing currently established i.e. Zebra, Pelican, Puffin or Toucan.
All sites and school crossing patrols must legally be approved by KCC, including establishing any new schemes and recruiting or replacing staff. Whilst normally funded by KCC, the school’s Headteacher (or delegate) are required to locally line manage on a day to day basis; recruitment and selection is carried out by the school, whilst training and annual monitoring is provided by Kent County Council Highways, Transportation and Waste Instructors.
All KCC approved School Crossing Patrol’s, whether or not in receipt of KCC funding, must comply with legislation and the guidelines on operating the crossing. These can be seen below and follow the national Road Safety GB Guidance on SCP’s.
All selection and recruitment issues are managed through the Schools Personnel Service with further information available on the SPS web portal. Any schools not subscribing to SPS can obtain further information and necessary paperwork via the KCC Safer Mobility Team by emailing email@example.com.
School crossing patrols wearing the approved uniform, have a legal right to stop traffic for all pedestrians requiring assistance to cross the road.
It is an offence for any person in charge of a vehicle to fail to stop for a school crossing patrol in full uniform with the sign displayed. SCP’s have the same authority as a police officer to stop traffic. Driver’s failing to stop put vulnerable road users at risk. School crossing patrol staff will report any driver failing to stop to Kent Police, possibly resulting in their prosecution.
Request a new school crossing patrol location
If the Headteacher (or designated officer) of the school thinks that there is a need to have a new crossing patrol, they need to contact Highways, Transportation and Waste and state the preferred site, identified crossing point and the reason for the request. If this request is deemed to be reasonable, the site will be assessed using the national Road Safety GB criteria.
Request a replacement School Crossing Patrol
Following the notification from an existing SCP to resign, the Headteacher (or designated officer) must contact the KCC Safer Mobility Team by emailing firstname.lastname@example.org to receive authorisation to recruit a replacement patrol. The decision to authorise recruitment will be based on the same assessment and Road Safety GB criteria used to initially grant establishing a school crossing patrol.
Parents and carers may regard the provision of a patrol as an indication that Kent County Council are assuming responsibility for the safety of their children on their journey to and from school. However, they remain responsible for ensuring their children's safety to and from school even where a patrol is provided.
Schools should ensure that they can provide emergency cover by arranging for a relief patrol or having another member of staff trained to cover. If this is not possible, the school should inform parents and carers as soon as possible, so they are aware there will be no patrol provided.
Advice to give parents and carers
To ensure your children are safe when travelling to and from school please remember to:
- cross only at the designated crossing point with the patrol
- wait on the kerb
- don't follow the patrol into the road
- only cross when the patrol tells you
- always walk in front of the patrol
- always dismount cycles and scooters before crossing
- do not run across the road
- always park responsibly and never on zig zags or other parking restrictions
- Additional information can be found on the Kent Childlife website.
KCC School Crossing Patrol Incident Reporting
Unfortunately there are occasions where School Crossing Patrols have incidents of vehicle’s failing to stop, or drivers threatening or abusing them. Whilst these are becoming more frequent, they remain rare in comparison to the numbers of crossings managed by SCP’s each day.
When these occur the SCP’s have been trained to obtain details of vehicles and persons involved. The details should be recorded in school using the Incident Report Form below, and follow the reporting procedures to Kent Police.
KCC has zero tolerance for any person who fails to stop, threatens or abuses staff and incidents should be reported using the process below.
- KCC SCP Incident Reporting Procedure (includes Incident Report Form) (DOCX, 1.2 MB)
- Operation Lollipop - Kent Police Statement (Digital - computer) (DOCX, 31.3 KB)
- Operation Lollipop - Kent Police Statement (Handwritten) (DOCX, 20.6 KB)
Responsible Parking Scheme
KCC actively promote responsible parking around schools to ensure the safety of pedestrians, SCP’s, other road users and being ‘good neighbours’ to local residents. Further information on the KCC Responsible Parking Scheme can be found at:
Highways Faults and Reporting
School Crossing Patrols and schools are encouraged to report any faults that occur on roads or footpaths around the school and the crossing point by notifying the fault to KCC Highways by:
- Telephone: 03000 41 81 81
- Online: KCC Highways
School Crossing Patrol Uniform
Schools are requested to purchase the mandatory uniform consisting of hat/peaked cap, full length coat and road sign for their SCP from suppliers of approved uniform. These items can be reclaimed from KCC Highways by using the SPS Excepted Items scheme or, if not subscribers to SPS, by sending the paid invoice to email@example.com. Any other items of clothing e.g. gloves, waterproof trousers, may be purchased at the discretion and cost of the school. Suppliers of SCP equipment include;
Resources for schools, parents and drivers
- School Crossing Patrol Service leaflet (PDF, 850.2 KB)
- School Crossing Patrol Service poster (PDF, 276.5 KB)
School Travel Plan
More information about developing and updating your school travel plan